Challenge: Cleverforce needed a unique automated field force system to support short-term and long-term field projects when working with global clients.

Response: We designed and developed ‘Supervisium’ an automated reporting system for Web and Mobile, combined with a Telegram chatbot to enable easy management of people in the field, including GPS tracking, time management, data collection and reporting.

The app is now maintained by Liquid Technology as a managed service.

Outcomes:

• Easier coordination of large scale field force activities across multiple cities
• Enhanced insight to effectiveness, performance and utilisation of resources
• Time saving reporting processes through chatbot